Contact For the fastest support, please review our how-to and troubleshooting guides before contacting us. I have checked the support and how-to guides What product(s) are you enquiring about (tick all that apply) Bluetooth Minirig 4 Bluetooth Minirig 3 Bluetooth Minirig 2 Bluetooth Minirig Minirig Mini Subwoofer 3 Subwoofer Minirig (v1 Non Bluetooth) Cable / Accessories None of the above Identify your Minirig Order number Where you puchased the product? Direct from Minirig, Amazon, Other What country are you in? Your full name Email Phone number What can we help you with? - Select -ShippingHelp using the productBattery life and chargingBluetooth modeWired / aux modeSound / EQ / volumeAppDamageOther Which version of the app are you using? - None -iOSAndroidWeb What model is the device you are using to play sound? E.g. iPhone 12, Samsung Galaxy S, Macbook Pro. Answering these accurately helps us solve your issue quicker and give you accurate information. What version is your Operating System? iPhone: Settings > General > About | Android: Settings > About Phone > Software Information Message Please provide as much information as possible. Submit